Information For Seniors Who Need Help With Filing

By John Moody

November 16, 2007 3 min read


Information for seniors who need help with filing

By John Moody

Copley News Service

Most people who work need to file a tax return. The AARP Tax-Aide program was created to meet this need and to help low- and middle-income taxpayers prepare and file their income tax returns with the IRS, free of charge.

Every year, from February 1 through April 15, trained and certified volunteers will prepare your federal tax return, and each year, more locations are equipped to file your return electronically, allowing you to receive your refund much faster.

Important Information About AARP Tax-Aide Services:

- Many AARP Tax-Aide sites are operated on an appointment basis; during open tax season, check the site locator for contact information and hours of operation

- Limited sites are staffed by bilingual volunteers; check the site locator to see if the site nearest you offers bilingual assistance.

- Answers to tax questions are not available by phone. If you have a question, please use the Online Tax Assistance form to ask your federal tax question through through the AARP Web site, Click on "Money and Work," then on "Tax-Aide."

- In most situations, it is necessary to visit an AARP Tax-Aide site in person to have your tax returns prepared by AARP Tax-Aide volunteers. However, when needed, arrangements can be made to assist shut-ins and homebound disabled persons to provide counseling at special sites, such as hospitals, nursing homes, assisted-living facilities, etc. To request an AARP Tax-Aide volunteer to serve a special group of persons at a specific location, send an e-mail to [email protected]

- If e-mail is not accessible, you can contact AARP Tax-Aide by phone at 1-888-AARP-NOW or write to: AARP Tax-Aide, 601 E. Street NW, Washington DC 20049-1214. Please note, during the tax season the volume of mail is extremely high. If possible, make contact by phone or e-mail for a quicker reply.

- AARP Tax-Aide is a free tax-assistance service for low- and middle-income taxpayers, with special attention to those 60 and over. However, if your tax return is relatively complex you will be advised to seek professional tax assistance.

- If an AARP Tax-Aide site is not available in your local area, contact the IRS directly for information about other free tax preparation assistance:

- 1-800 829-1040

- 1-800 829-4477 (tax info and tax refund status)

- 1-800 829-3676 (publications information)

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