Last month, Kihra Hankins' two frantic calls to 911 were made public, more than a year after she found the bloody bodies of her boyfriend, her brother and a family friend in her Albany, N.Y., home.

They are chilling recordings — and not just because of death's details. The 22-year-old's pleas for help dragged on for more than four minutes. She had to give her address three different times. She had to give her name three different times, too. Five times she described the horrifyin ...

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