"I have been running a fairly successful business for some time now, but I know I can do better. The problem is that I don't like to negotiate — I end up giving up way too much because I find the process so unpleasant. Do you have any tips that will make me a more successful negotiator without becoming a jerk?"

Negotiating is one of the three most important business skills (the others are selling and accounting). Show me a good negotiator, and I'll show you (usually) a ...

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