Clearly a made-up letter. Trust me: you would not be denied unemployment benefits for missing work one day--the day a tropical storm came through rendering you unable to leave your house, and which you had duly reported to the office. Made up. Made up. Made up.

Re: Pam. Maybe, as well as the possibility that some pertinent detail was left out. Either that or the guy simply worked for a real tyrant that he's better off without.