A recent letter from Elle S. in Texas stirred up my personal ire on the subject of rebates. I detest them! It's a game in which the deck is stacked against the consumer. Always.

Elle writes: "I purchased my Sprint phone in May 2008. I should have received the rebate by Aug. 2008. I repeatedly submitted the rebate request via mail, fax and email, and each time Sprint claimed they'd never received it. In March 2009, I began filing complaints against Sprint. So far, I have filed comp ...

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