Q: Our department had high turnover seven years ago, and a person was hired who I knew would be trouble. We are all transcriptionists at a health care facility. Our goal is accuracy and to achieve a specific line count. That co-worker was and still is a verbally abusive, constant talker. She bad-mouthed another co-worker, whom I defended, so she now gossips about both of us to everyone in the department. I complained to our direct supervisor and then to the department director, who sent a gro ...

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